At Bisterr Mattress, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you visit our website or purchase our products.

Information We Collect

We may collect personal information such as your name, email address, phone number, billing and shipping address, and payment details when you place an order, submit an enquiry, or contact us. We may also collect non-personal information such as browser type, IP address, device information, and website usage data to improve our services and user experience.

Use of Information

The information collected is used to:

  • Process and fulfill orders

  • Communicate order updates and customer support responses

  • Improve website performance and product offerings

  • Send promotional or informational communications (only if opted-in)

Data Protection & Security

Bisterr Mattress implements appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure. Payment transactions are processed through secure, encrypted payment gateways, and we do not store sensitive payment information on our servers.

Sharing of Information

We do not sell, trade, or rent personal information to third parties. Information may be shared only with trusted service providers such as logistics partners and payment processors for order fulfillment purposes, under strict confidentiality agreements.

Cookies & Tracking

Our website may use cookies to enhance user experience, analyze website traffic, and improve functionality. Users may disable cookies through browser settings if they prefer.

Your Rights

You have the right to access, update, or request deletion of your personal information. You may also opt out of marketing communications at any time.

Policy Updates

Bisterr Mattress reserves the right to update this Privacy Policy periodically. Any changes will be posted on this page and become effective immediately.

For any privacy-related questions or concerns, please contact us at corporate@bisterrmattress.com

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